Your calls always answered within 5 rings.
Leah is always very helpful.
The hotel was excellent with great staff
A big thank you is in order for your part in our trip to Florence, it was a big success. We could not have asked for more from a city hotel than Hotel Berchielli which delivered on all levels. It was one of the quietest city hotels I have stayed in and a great breakfast buffet each morning. All the staff were excellent - a very high standard all round. I would most certainly recommend it. Two other recommendations we would give for lunch or dinner are "Angiolino" www.casatrattoria.com and "La Grotta Guelfa" www.grottaguelfa. Both serve very good authentic local dishes.
My trip to Italy went well. A very good hotel
We had a wonderful holiday thanks to Simon Pitman who once again gave us valuable advice & assistance. We have already booked another holiday with Simon next month.
Everything ran smoothly with our short break. Care and attention from Simon in booking the holiday and follow up running up to it were excellent. The hotel suggested by Simon was fantastic. We were very happy with how the trip went.
Always helpful, always quick, ready to be patient, efficient. I cannot recommend them highly enough.
Efficient and charming
As always excellent service - you get what you expect and hope for
Trevor was very professional and took care of all our needs. Great communication and response to any questions was very quick. Answered any queries we had and added lounge passes to our booking. Hotel and flights were excellent. Phone call before holiday to check we had everything we needed. Would rebook again and recommend to family and friends.
Sean once again recommended a hotel he knew. This time in Naples. The hotel was absolutely faultless. Perfect location which we wouldn’t have chosen if we’d just guessed ourselves. Absolutely amazing trip. Thanks again.
Thank you for all your input with our holiday. You are an amazing company.
Connecting flight times were either too long or too short - appreciate it’s difficult to get this right but I think next time I’d like to have more options to choose from
Next time remind me to reserve seats! Well done.
Hotel very well positioned in the centre of the Grand Canal and in keeping with others in the area though a little faded. Connecting transport as required and on time.
Curtis was very helpful and sorted everything out for me. Wonderful.
Many thanks to Kylie for organising our trip to Italy skiing. We had a fantastic holiday and have some wonderful memories.
Love this company. John Huff and Gordon are awesome.
A really first class service from initial booking to smoothing any difficulties that arise.
As ever, Nicky put on her ‘magic hat’
Another flawless trip
Oliver Orr provided a first class service as always. When I wasn’t sure about return transfer to the airport he emailed the details to confirm and gave me total reassurance. Excellent and efficient as always. Thank you.
Never flown ITA before and was impressed with their efficiency.
Patrick Howe excellent advice given. Thanks so much
Went like clockwork from your end - but baggage handling not so good. Two cases not on conveyor belt and no one from SwissPort at airport to help, very very poor. Two days later and still waiting for one bag to be located.
Excellent, efficient, easy, very well managed service. A pleasure to deal with.
Excellent service with great price plans
Amazing! Takes all the stress out of booking flights and sorting problems if they arise
Outstanding service throughout as expected from previous experience. I would recommend DialAFlight to anybody looking for timely professional and friendly help with travelling
Darryll Hansford was, as usual, very helpful in organising this cruise
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