Your calls always answered within 5 rings.
First class organisation as usual. Many thanks
As usual, excellent! We have been using now for around 10 years and we couldn’t wish for better service!
Been using the company for many years now. Excellent customer service
As usual your assistance was excellent.
Superb service....10/10
DialAFlight is not to blame for the poor service by airlines, the service given by the employees of DialAFlight are excellent. Keep up the good work guys
I was grateful Stevi kept in touch and all went smoothly
Everything worked according to plan. It was good to know that if I had a problem you were at the end of a phone to help,
Thanks Warren. CX the best airline bar none and I have experienced many airlines after 30 years in the industry plus long haul through Warren!
Toby, my liaison, kept us very well informed every step of way and makes us feel he works exclusively for us.
I would like to book another trip to Australia next February. I will phone in the next month to see the best day and date to go...
Just keep doing what you're doing, people are great as is the service! 100%
Thank you Joe and the team
Best ever to deal with. Excellent. We will use this company for ever!
Smooth trip as always
Everything was perfect. Thank you Raphael.
Brilliant, helpful staff. Will definitely use this company again.
Excellent and friendly service from Jenson Palmer.
Everything went according to plan. It is good to have someone very professional on your side. I would have no hesitation in recommending this company and its lovely staff to anyone looking to book a flight or holiday.
Everyone I had contact with dealt with my queries in a respectful and helpful manner.
As usual Jordan everything was great. Thank you
Nothing is ever too much trouble for you lot.
Nicholas was amazing - sorted out everything for me. Really helpful.
Fab advice and communication
Usual excellent service from Lucas Moore. I was concerned about a couple of issues for my return flight - I emailed Lucas and the issues were resolved within one hour. Excellent service considering I was 12,000 miles away.
As always Alan delivered - excellent help and advice.
Raphael answered my questions immediately whilst I was travelling for 10 weeks. We had the best time
Everything was perfect!
Friendly, helpful and efficient as usual
Thank you Jordan
In January 1981 when mass tourism from the UK to Florida had hardly begun, I made my first trip to the Sunshine State - flying to Miami; this was memorable if only because in the departure lounge at Heathrow I found myself standing next to Eric Morecambe and his wife Joan.
Bring me sunshine, he was probably singing to himself. He needn't have worried; it was freezing in London but when we landed in Miami in the late afternoon, it was roasting. In January! Yet in 1981 Miami was in decline. In the 1960s, for example, when The Beatles made their first trip to the US in 1964 to appear on the Ed Sullivan Show, they demonstrated their stratospheric success by finding time for a sunshine break in glamorous Miami Beach.
But 20 years later the Al Pacino gangster film Scarface showed how fast Miami Beach had fallen - business was so bad that plans were laid to demolish the famous Art Deco hotels which had largely become hostels. (Curiously, it was the filming of the 1980s cop series Miami Vice that initiated the preservation campaign - the rundown buildings clashed with the show's Ferraris and Armani suits, so the city was forced to smarten up.)
By 1981 Walt Disney World in Orlando, Florida, had been open for almost a decade but the place was relatively modest; EPCOT didn't open until 1982.
My trip in 1981 was to write a piece on Air Florida, which had announced the start of low-cost flights between Miami and Gatwick - a route on which it was to compete with Laker Airways. Laker went bust the next year while Air Florida collapsed in 1984. But by the mid-Eighties, thanks to the marketing of some mass operators, Florida had begun to dominate the UK long-haul market.
It had good year-round weather and offered extraordinary value for money. Brits found the accommodation well-appointed and spacious and in the favoured Orlando suburb of Kissimmee, theme parks were on your doorstep.
Since that first visit, the more I've seen of Florida, the more I like it. I've been pretty much all over from Key West - so far south it is just 100 miles from Cuba - up to St Augustine and beyond. I like it all but I'm beginning to decide that I like the western Gulf coast the best, especially the stretch between Tampa and Sarasota.
For a week recently I had a house rental on Anna Maria Island, about an hour's drive south of Tampa. Tampa is an attractive entry point into the States, with shorter immigration queues.
Everything in Florida is nice and easy, from picking up a hire car to obtaining the keys of your holiday house (most have lock boxes, all you need is the combination - I never met anybody from the house rental company). Florida has everything to make a holiday perfect. Had we wanted, we could have made the two-hour drive to Orlando for a theme-park fix, but Anna Maria island has pretty much all you need.
The property came with a golf cart for short trips to the shop or the beach - bikes were also available. There was a large pool, a table-tennis table, a multi-channel TV with domestic TV catch-up - and the fastest wifi I've come across: 80mbps (ten times faster than I get at home). With a Slingbox connection, I was able to sit next to the pool and watch England beat the Aussies in the Ashes - holidays don't get much better than this.
Bradenton was a 25-minute drive, worth it to visit the Ellerton premium outlet mall with outrageous bargains on designer clothes. A similar distance away down at the end of Longboat Key (winter home to writer Stephen King) was Sarasota, worth visiting to stock up on food and drink at Whole Foods: not as cheap as the Publix, a ten-minute golf-cart ride away from the house, but in a different universe in terms of quality.
Because Anna Maria is a place which doesn't attract day trippers, the beaches are never crowded, and at many times of day, if you avoid the busier stretches, you will have them to yourself. Keep an eye out and you will spot dolphins skimming the offshore waters.
The house had a rooftop deck area where one night we watched the Perseid meteor shower stream across the night sky.
Even on non-meteor-shower nights, it was a delight to sit up on the roof and look at stars that seemed close enough to touch. There may be more perfect places to holiday than Florida but, at this very moment, I'm finding it hard to think of one…
First published in the Mail Online - January 2016
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