Your calls always answered within 5 rings.
The lounge used by Air Mauritius at Gatwick was a vast improvement on the dreadful lounge used previously at Heathrow. We were informed by email of checking in procedures. Everything went very well.
First class service as usual from Elliot
This was an amazing trip! Everything was beyond our expectations. We would highly recommend DialAFlight and have done many times.The Oberoi won the travel awards for 2024 whilst we were there as the best hotel in Mauritius. In our opinion, well deserved!
Mason is amazing - knows exactly what we require from our holiday and delivers - backed up by great customer service
Just perfect!
Fabulous service for fabulous holiday
Excellent service, thank you
Thanks for your help sorting out the new schedule after the unexpected airline change
Amazing holiday beyond our expectations. Troy was so right recommending the resort - can’t wait to go back!
I had been recommended to you and you did not disappoint. Excellent service - will definitely use you again and recommend to colleagues and friends.
Our first holiday in the Maldives was wonderful and everything went smoothly from start to finish.
Happy with the service I get every time. Theo is the best.
Kylie put together an amazing trip for us that we will remember for the rest of our lives. It was seamless from start to finish and I'd reccommend the service to any of my friends or family. A great success!
Thank you George
Absolutely brilliant, we will always come to you for a quote.
Arthur never fails to deliver the best holiday with attention to detail and a very personalised.service
Keep on doing what you're doing. It's first class
I have travelled with DialAFlight many times. I often deal with Orlando Spragg and his team. They are always extremely helpful, friendly and knowledgeable.
Bobby Tuggey was excellent - he worked tirelessly to help us on our trip
Tammy is just amazing, everything was SO perfect and I’m very grateful for her diligent attention to detail. Every trip is just perfect and she is over and above what I could hope for in a travel planner.
Roy Copeland was lovely and helpful, he went above and beyond to help us
As always excellent customer service from Kennedy and everything ran smoothly
Five star service
As ever, the service provided was absolutely first class
Good holiday thanks. Well organised by Taylor
Everyone is always helpful, always clear, and we had great trip all round.
Wonderful trip as always. Thanks for organising everything
We were extremely pleased with the customer service we received from Annabelle and her colleagues. Many thanks to everyone
Just the best service
Thanks Fergus... you are a gem!
Where do you go on holiday when your face is so famous that anonymity is impossible?
Surely the only way is to choose a resort where everyone is as celebrated as you are in their field and as well-off, so guests are used to seeing Julia Roberts in the swimming pool, Daniel Craig in the restaurant, and Hugh Jackman arriving in the elegant lobby?
PURE LUXURY
Step forward the effortlessly luxurious One&Only Ocean Club in aptly named Paradise Island Drive, Nassau. In our bleak midwinter, what you need is something to look forward to, somewhere sunny and sandy and warm. What you need is a trip to the glorious Bahamas.
The archipelago's 16 main islands offer a smorgasbord of leisure activities, from sailing and snorkelling, to golf, diving, fishing, even swimming with sharks -or pigs.
You might favour climbing aboard your own personal mini yellow submarine to dive under the waves and see the multi-coloured marine life.
All these are on offer as well as other unusual experiences, such as beer-or rum-tasting, cigar-rolling trips and interactive chocolate tours (yum!). Or you might just want to flop on a lounger beside the One&Only's extraordinary new infinity pool.
The pool is part of the resort's amazing five-month, multi-million-dollar revamp and a feature with the wow factor that has been a roaring success with guests.
NEW ADDITIONS
While the infinity pool is the most obvious result of the extensive renovation, there is also a new Ocean Pool Grill where you can order soft-shell crab tacos, Bahamian lobster salad, and a killer cheeseburger.
These impressive additions complement existing amenities including the Dune restaurant by culinary wizard Jean-Georges Vongerichten, and a delightful lounge and library where afternoon tea, cigars and fine wines and whiskies are served.
There are more rooms in the Crescent Wing, and some nice private villas with private chef and butler if you really can't face your public (Villa Bougainvillea appeared in Casino Royale). There are also family cottages, a pool with toddler area, and the KidsOnly club.
The Hartford Courtyard has been completely redesigned and transformed into a luxurious, relaxing al fresco lounge. The Hartford Wing rooms have been made bigger and plusher than ever, and feature extraordinary extras such as bathtub TV and $10,000 lavatories that have an inbuilt seat warmer - is this the height of luxury or what?
Guests are well looked after by the resort's butlers, too, who pride themselves in satisfying every whim, from unpacking your luggage to ironing your underwear. Mine was called Prince. I was tempted to order the 'Romantic Turn Down' in the hope that Hugh Jackman might be involved somewhere along the line.
ALL THE TRIMMINGS
Exceptional service also comes in the form of fruit skewers and ice cream, sunscreen and magazines, delivered to you as you sunbathe - wallowing in some busy-doing-nothing, total me-time is apparently what superstars like to do most of all on holiday.
And One&Only Ocean Club, 13 miles from Lynden Pindling International Airport, has other flopping opportunities apart from that infinity pool.
There's the beach, of course, and another gorgeous Versailles pool surrounded by palm trees and hidden away in a quiet spot with the resort's famous terraced garden and cloister ruins as a romantic backdrop. It has its own cafe, too.
WIND DOWN
Alternatively, close the door in the fabulous Balinese-style spa and float away for a few hours of pampering.
If you're really struggling to switch off, there are early-morning yoga sessions every day...
And it's worth taking a sneaky look to left and right of you. You never know who you might be doing the downward-facing dog next to.
British Airways fly non-stop to The Bahamas 4 times a week. Alternatively you can fly via Miami for a great twin-centre holiday alternative.
First published in the Mail on Sunday - October 2017
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