Your calls always answered within 5 rings.
Craig and team are amazing. Never let's us down. We have again given DialAFlight recommendation to people who we met whilst travelling
Air India, despite its quite recent privatisation, is simply awful in every way. I was at Gatwick for 11 hours , with zero information about what was happening. Apparently the previous two Air India flights to Kochi were cancelled. All very stressful, but no fault of DAF!
There is a great deal of reassurance in knowing that your trip has been arranged by people who really know what they are doing. And that you are not just abandoned to the anonymous machinery of an airline that doesn't really care, in spite of all their rubbish claims about caring! Also that if something goes wrong you can get advice with a telephone call that is actually answered!
Although my baggage was lost from Dubai to London Gatwick I was able to speak to DialAFlight and ask for guidance on how to process the forms to reclaim my baggage. This they did readily which was a comfort at the time. You'll be glad to hear I now have my lost baggage!
Archie was brilliant - sorted everything out. Will definitely be using you guys and recommending to friends
Great service, especially from Ray Taylor.
Zoe Lane is an excellent travel agent.
It's not until something goes wrong with your travel plans that you realise the benefits of booking with them. After sitting on the plane at Gatwick for a couple of hours our flight was cancelled due to a technical issue. At 11pm there aren't that many people in the airport to help. Fortunately a call to DialAFlight's emergency phone line had me talking to Korinna within seconds. She was able to see there were no flights from Gatwick the following morning but there were spaces on the Heathrow flight and she changed our booking to this flight. She also re-arranged our connecting flight for Dubai to Delhi. All this whilst my husband was trying to talk to the airline's customer call centre who were saying they couldn't do anything as the flight hadn't been officially cancelled! A big thanks to Korinna for her help.
Efficient and helpful
No hitches on the way despite the potential for this to happen. Radisson Blue Hotel in Connaught Place excellent service and very convenient for shopping and restaurants.
Always very helpful and a pleasure to book with.
Other than the changes with the flights everything else was great
Amazing customer care
Excellent service
None. Good service
Alfie was very helpful, as usual and ensured all went smoothly
You didn't have to rearrange a flight home for me after a last minute international flight cancellation on this holiday, as you did on the last, but it was so good to know that - far from home - you were there to help me should I find myself stranded. Thank you so much for being there.
Excellent service and they were there for me when I needed assistance. Will definitely use again.
Always had good customer service from Michelle
Flight suggestions worked really well
All perfect!
Everything was handled promptly, professionally and it delivered an experience in India that was everything we hoped for. Great to have a team that were readily available to support us in both the planning and execution! Particular call-out for Brody Letchfield who was our main contact and ensured that, through liaison with Tamarind Global on the ground in India, everything ran smoothly
Connecting flight from Heathrow was delayed because of fog in Delhi, causing us to miss the connection to Goa. Seven hour wait for the next flight.
Great service yet again
Brody once again has provided excellent service and planned our holiday to perfection
Edward Scudder is a star - above and beyond. Quality service
Absolutely seamless holiday to Goa with all the flights booked with Rosie at DialAFlight Thanks again
As always, excellent service especially by Gino. If only BA could learn a thing or two from you about customer service.
Raphael was very helpful throughout the entire process, from initial booking to just before departure
Aiden is great and always most helpful as are all your team!
Never have I seen an art exhibition as mobbed as this one. Bumping, jostling and sometimes just hovering straight in front of me, this crowd is relentless.
Yet there's not a human in sight. My fellow art lovers aren't school groups, but actual schools of fish.
The gallery as such is an underwater sculpture park, off the coast of Molinere Bay in the tiny Windward Island of Grenada. I am joined by tubular silver trumpetfish, garish squadrons of parrotfish and sergeant major fish, the latter with the kind of flamboyant technicolour markings that would please budding abstract expressionists.
British artist Jason deCaires Taylor's giant stone sculptures have been immersed here for more than a decade and have taken on the form of an artificial reef, which was his aim, in a vast range of colours and textures on top of eerie works such as Vicissitudes – 26 life-size children holding hands in a circle.
Taylor's creation is in fact the world's first underwater sculpture park and underwater museum, integrating his skills as a sculptor, marine conservationist, underwater photographer and scuba diving instructor.
His works in Grenada have been listed among the Top 25 Wonders of the World by National Geographic. He has also created the Cancun Underwater Museum off the Mexican coast between Cancun and Isla Mujere, as well as Ocean Atlas, a five metre tall, 60-ton sculpture off the Bahamas. He is currently working on a major new underwater museum off Lanzarote.
Drifting along the surface of Molinere Bay with my snorkel I spot The Lost Correspondent, a sculpture of what looks to me like a long-lost Seventies BBC newsreader hunched over the front of a desk, reading a bulletin that will only ever be heard by the fishes.
Thoughts of a submerged Kenneth Kendall or Cliff Michelmore abate when I emerge for air, gazing up into turquoise skies, the odd scudding cloud and a vista of mountainous hillsides smothered with gargantuan fan palms, mango, mahogany and breadfruit trees.
Every Caribbean island dances to its own particular rhythm. Grenada's energetic capital, St George's, has more bump and grind than the neighbouring Grenadines islands, but there's nowhere near the kind of frenetic booty shaking that you'd find in Jamaica or Puerto Rico.
Grenada was ruled by Britain until it gained independence in 1974, and for such a small island, just 134 square miles, it has had an incident-filled history since then - including more than one coup d'etat, invasion by the United States, and almost total destruction by a hurricane in 2004.
The resilience of its people shines through and the island is still working to regain its position as the world's leading exporter of nutmeg.
So much to admire
It takes barely 90 minutes to drive from one side of the island to the other, but there's much to admire. Taking to the thin, tapering ribbon of mountain roads with my guide Edwin (a former presenter of the weekly Grenada lottery show), we spend the day spotting churning waterfalls, volcanic crater lakes, ancient stone chapels and fields of sweet potato, cabbage and nutmeg at vertiginous gradients, tended by locals while indolent goats look on.
St George's is built around a perfectly-shaped horseshoe bay, where the ramshackle covered market is one giant spice rack full of potions, seeds, pastes and powders made from the locally grown nutmeg, mace and saffron. Hence Grenada has gained the Spice Island moniker.
Night comes with a bang, rather than a sigh. With the alacrity of somebody hastily fumbling for a dimmer switch, the sun sinks, the ocean churns and I bid farewell to Lottery Edwin. 'Listen,' he tells me as I head back to my beach-facing room at the Calabash Hotel, the sun turning burnt-orange, the sea flicking its silvery spume ahead.
'We'll never be a mainstream destination. But did you notice when you were under-water? Even most of the sculptures are smiling here. It's what Grenada does best.'
First published in the Mail Online - October 2018
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements