Your calls always answered within 5 rings.
Keep on doing what you do best
Everything was planned to precision and went smoothly. An exceptional holiday and service provided
I have been using your company for over 10 yrs and have no regret. Nice staff and good approach with listening skills.
Michael very helpful
Once again Darryll at DialAflight and his team delivered what they promised. The flight, hotel and all other information were spot on.
I had a wonderful time. Brought back so many memories. Thank you
Advise any clients leaving from BHX that they need plenty of time to get up to departure gates and through security. It was a shambles there on the day that I flew out.
Hassle free, thank you.
Always satisfied with service. Daniel knows exactly what is right for me and I appreciate the time he takes to help me through all the decisions. Wouldn't go anywhere else
Yet again Edward kept us informed up until the day we left, phoning several times to enquire and confirm things. Well done
You are so much better to book with. We appreciated the personal attention, the care, the way we could phone with queries as they arose. We will certainly recommend and use your services again. It is a joy to speak to your staff at the end of the line!
As usual. Fantastic holiday. Thank you Des for all your help and support arranging supporting and recommending this fabulous hotel.
As always I have nothing but praise for your service. I will be back and am also spreading the word!
Nicky made the whole process a breeze. Top class customer service.
Poor service from Etihad airlines on 2 of 4 flights tarnished this trip. Still awaiting a response from Etihad
Excellent customer service
Have been using DialAFlight for 20+ years. Always excellent service. Travis in particular is always so helpful and makes you feel you're his only client.
Thanks for the advice and guidance!
Billy has exceeded our expectations.
Great to have the pick up at the airport
Arthur was so helpful he went above and beyond to ensure we had a good holiday. Highly recommend.
incredible service as always. Thank you Dexter
Can not thank you enough for your wonderful service. I have given your number to my friends and family. Highly recommended
I had loads of issues due to flight cancellation but no fault of DialAFlight
It was 5 star all the way
Always recommending you to our friends
Helpful and dependable as always
Everything was great from booking our holiday to arriving back home. Special thanks to Helen Jones for taking care of it all, great job.
As usual, the whole process was made easy and we received excellent service from DialAFlight. Continue to recommend to everyone!
Kennedy is a pleasure to deal with and always gives us the best advice on the UAE products.
If you're walking too fast you're breaking the law,' says Mandoo Seales, my Grenadian tour guide. 'That's island time.'
It's my first morning on the Caribbean island and we're on our way to visit one of Grenada's famous waterfalls in the heart of the rainforest.
As we drive up into the hills, Mandoo, a retired merchant navy sailor, begins to give us an insight into the country's relaxed way of life as he points out locals 'liming' outside rum shops. It's clear he knows Grenada's every nook and cranny.
For the next thirty minutes as we stride through the lush rainforest, Mandoo continues to bring the island's history to life. He shows me a freshly picked nutmeg, the symbol that sits at the heart of Grenada's flag, and explains how in 2004 Hurricane Ivan wiped out 80 per cent of the crop. This was devastating for the island, which had become the world's second largest exporter of nutmeg and established a name for itself as the 'island of spice'.
Spice Island Beach Resort is a 10-minute drive from Maurice International Airport, a bonus to be at your hotel so quickly after the flight from London.
The resort's major selling point is that it backs onto Grand Anse beach, which fulfils every Caribbean cliché with its 2.5-mile stretch of white sandy beach and crystal clear sea.
The luxury hotel has 64 rooms and I'm staying in one of the four Royal Collection pool-suites. These palatial and elegant gated mini-villas, complete with plunge pool and sauna, are ideal for honeymooners or holidaymakers looking for some uninterrupted R&R.
However, if you enjoy waking up to a sea view opt for one of the Seagrape suites situated directly on the beach.
The resort offers all-inclusive packages, with breakfast, lunch and dinner served in its beachside restaurants. The food cannot be faulted and all of the dishes I sample off the fine dining evening menu arrive with Michelin star-worthy presentation.
There is also a barbecue lunch buffet every Sunday and a mid-week cocktail party hosted by the owner at his home, which shows how guests here really are treated like family.
Up early on day two and after lining our stomachs with pancakes, we're off to the River Antoine Rum Distillery, the oldest rum factory on the island.
Rum continues to be produced here using the same techniques employed when the distillery first opened in 1785. The process involves crushing sugar cane to extract its juices, which is then ladled and heated in huge metal bowls.
This creates a treacle-like liquid that is then cooled and fermented before being distilled. From the fumes circulating around the factory I know this is going to be strong stuff and a taste at the end of the tour confirms that it packs a powerful punch. In fact, due to its potency this liquor cannot be taken off the island.
We all know you shouldn't drink and drive but hopefully it is safe to drink and snorkel because this is the afternoon's activity.
We catch a speedboat to Molinere Bay just outside the capital city of St George's in search of the famous Underwater Sculpture Park.
This is a snorkelling experience like no other, as in place of a colourful coral reef you find an underwater gallery of contemporary statues created by British artist Jason deCaires Taylor in response to Hurricane Ivan.
Expect to see everything from a ring of children holding hands to a man at his desk poised over a typewriter. Taylor, who as well as a sculptor is a fully-qualified diving instructor and underwater naturalist, founded and created this amazing attraction, the world’s first underwater sculpture park. It is now listed as one of the Top 25 Wonders of the World by National Geographic.
On our last morning we just have time for one more pinà colada before we pack our bags. Yes, it is only 11am but we're on island time. Mandoo's orders.
As we head to meet our driver, the ever-attentive staff are preening the gardens and sweeping the paths.
The manager tells me The Princess Royal is arriving later that afternoon for her second visit to the resort. It seems Spice Island has achieved the royal seal of approval - and it has certainly won mine.
First published in the Mail Online - September 2016
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