Your calls always answered within 5 rings.
Ash Pankhania was excellent - he guided me through my options and worked quickly and efficiently to get me booked and on my flights. Communication following my reservation was also excellent and I will certainly book through you again
Everything went beautifully. Thank you.
Great service and a fantastic trip Lovely to have personal service and attention from Robert .
Thank you for a very smooth trip
The only problem we had was at Sao Paulo on the outward leg where we had great trouble getting boarding cards via Gol Airlines. I failed to do it on my phone and a girl at the desk took some time to achieve it too.
Had an issue with a flight from Salta to Buenos Aires being cancelled and moved so we would arrive at the estancia around midnight. But Rosie managed to get it changed to a morning flight which made the experience better as we would have had only a full day there otherwise
Manny and his team couldn't have been more helpful - including rescheduling a missed flight. I've used DialAFlight for many years, and friends I've recommended have also been delighted to find they offer prompt and friendly service. You can actually talk to one of the team 24/7, they are unfailingly helpful, efficient and nice.
Thank goodness for the 24/7 helpline. On a bank holiday Monday we had to reschedule our flights home. Out of ten other people doing the same our new flights were sorted in the hour. Others could not even get to speak to their agents! Imagine the stress when this situation occurs.
Everything went like clockwork. PERFECT.
Luke helpful as usual
Love Abbie!
Mollie was excellent. She did exactly what we asked, kept in touch and helped us with any queries we had.
I was going through a different agent who messed me around. I spent the weekend trying to arrange something with them having been told it was confirmed and then they told me they couldn’t secure the seat and I’d have to pay a different price. I called Bradley at DialAFlight on the Monday and within 15 minutes he managed to resolve my issue. The price I was given was 2nd to none and I was very impressed with his conduct and his after service. Thank you so much DialAFlight
Will be back if and when I fly again!
Thank you Gavin. Professional and honest advice and service every time.
Smooth process from start to finish - great work again and DAF remain my go-to travel agents.
Great service, thank you.
We were really impressed with every aspect of our experience and highly recommend Ethan.
Everything worked out perfectly
Edward Scudder is an asset to your company. Not only did he alleviate any worries I had. But his overall professionalism was fantastic. I’m advising friends and family to use DialAFlight
Very efficient!
Been with DialAFlight for a few years and always receive the best service. They are very helpful and responsible.
Tommy was fantastic - the whole trip ran smoothly and would definitely reccomend
Harvey and Abbie were brilliant... please tell them!
Keep up the good work and looking forward to my next travel with you!
Excellent support
Excellent, attentive, personal service
I wouldn't use anyone else to book our holiday/flights. From luxury holidays to daughter's gap year flights. Joe Orton sorted everything. He found us an upgrade to First Class and the BA service to Santiago was very impressive and was definitely worth doing as it's a 15 hour flight. But we flew back from Buenos Aires and the BA business class was very disappointing, as was the food. Very poor.
Marshall a superstar as always
Everything went well
I said I was never going to Barbados again - 29 consecutive years was quite enough, thank you. Bequia, the little Grenadine island a short hop away, was my new Caribbean love.
But when the time came for my annual trip to the West Indies, I thought: 'Hmm, can I really drop Barbados, after all we have been through?' So I decided I would go to both Barbados and Bequia and rate the things that really matter to me on each island. Then, finally, I can make up my mind…
Barbados is a much bigger island, with a population of 284,000, mostly well-off. It's well organised, safe and efficient, with much to see and do, modern facilities, the poshest, most luxurious hotels in the Caribbean, many wonderful restaurants plus all those celebs and footballers posing on the beaches.
Bequia is titchy in comparison, with a population of scarcely 5,000. It's just five miles long, with a laidback atmosphere, not to say a bit dozy and cut off - but a real, working island. There's little chance of a selfie with your favourite soap star here. It is a paradise for yachties, with hundreds of little boats dotting the enormous bay at Port Elizabeth, many of whom have just crossed the Atlantic. Little fleets of service and water taxis buzz back and forth, taking supplies. There's so much to watch.
The interior seems bigger than it is, with all the hills and peninsulas and hidden trails.
On each island, I have a favourite place which for years I have walked to every afternoon to poke around, have a rum punch, stare at people, have a rum punch, talk to the locals, have a rum punch, convincing myself I am communing with the spirit of the island.
In Barbados, it is the little town of Speightstown, in the north, away from the glitter of the Holetown area. So many of Speightstown's shopfronts remind me of Carlisle in the 1950s.
In Bequia, there are two places I can poke around forever, never growing bored. Port Elizabeth, the harbour and island's only town, is fascinating and easy to walk to or from, with a newish walkway along the rocks from Princess Margaret Beach.
The other is Lower Bay, not a town as such, but hidden away along its wonderful beach there are three excellent restaurants, including Fernando's - run by Nando, a fisherman who catches his fish each morning, then cooks them in the evening. Then there are four cafe bars, Petra's grocery shop and Jacquie's organic fruit and veg haven.
As far as hotels are concerned there are ones at which I always stay, so my opinions are subjective. Since the Eighties I have gone at the same time every year to Cobblers Cove, luxurious but discreet and understated, with great food, beautiful gardens and nice suites.
In Bequia, I have moved around over the years, but I have settled on the Bequia Beach Hotel on Friendship Bay. It is so artistic, yet efficient, with big, stylish rooms. Like Cobblers, it appeals to the discerning. No vulgar TVs in the bedrooms. I should think not.
As well as having two restaurants on site Bequia Beach Hotel also owns the popular, cool, Jack’s Bar at Princess Margaret Beach which guests love. In Bequia I also know people who stay for months at a time in reasonably-priced apartments on Lower Bay - they're all regulars, snow birds from the UK and North America who become virtually locals for a large part of the year.
One of the pleasures of Cobblers Cove is that it is like a house party, the same people staying at the same time, just like moi. And, of course, I love them all dearly. Oh yes.
So, how to choose? Well, both islands have superb if very different attractions. Barbados has so much to do. Bequia is so unspoiled.
From now on, should I just go to Bequia? However, I have decided to go to both islands again. Perhaps it will be my final time in Barbados. Perhaps not.
It will be my 30th year at Cobblers Cove, so naturally the reception desk staff will be holding up the Welcome Back flags. Anyway, I have paid my deposit for three nights' B&B - so I'm not going to lose that, am I?
First published in the Mail on Sunday - November 2019
More articles below...
Not quite what you're looking for?
We can easily customise an offer to suit your exact requirements